About Us
We are a trusted automotive locksmith service serving South Brisbane and surrounding suburbs. If you’re locked out of your car, need key replacements, or require advanced vehicle lock solutions, our team provides fast, reliable, and professional assistance.
With years of hands-on experience, our mobile locksmiths are fully equipped to handle a wide range of automotive lock issues efficiently. We pride ourselves on delivering prompt, high-quality service, ensuring your vehicle remains secure at all times.
Customer satisfaction is our top priority. Each job is handled with care and precision, using the latest tools and techniques to provide effective results. Our mobile units allow us to reach you quickly, wherever you are in South Brisbane.
Our services include car lockouts, key cutting, programming of transponder keys, ignition repairs, and other vehicle security solutions. By specialising exclusively in automotive locksmithing, we ensure our expertise is focused and up to date with the latest vehicle technologies.
Trust our professional team to keep your vehicle safe and secure. Contact us today for prompt, dependable automotive locksmith services throughout South Brisbane.
Privacy Policy
Last Updated:03/11/2025
1. Introduction
At Car Key Master, we value your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
2. Information We Collect
We may collect personal information such as:
- Name, phone number, email address, and address
- Vehicle details (make, model, registration) when relevant to locksmith services
- Payment and transaction details
- Information provided when contacting us or requesting a quote
- Website usage data (via cookies or analytics tools)
We may also collect non-identifiable data to improve our website and services.
3. How We Collect Information
We collect information directly when you:
- Call, email, or message us for assistance
- Submit an online form or quote request
- Use our website or engage with our social media
- Make a payment or booking
We may also collect technical data automatically through cookies and analytics tools to help us understand how our website is used.
4. How We Use Your Information
We may use your personal information to:
- Provide locksmith and related automotive services
- Communicate with you regarding bookings, enquiries, and updates
- Process payments and manage records
- Send marketing materials, offers, or updates (you may opt out anytime)
- Improve our website, services, and customer experience
- Comply with legal obligations and prevent fraud
Future Use: We do not currently sell personal information. If we decide to share or sell anonymised or identifiable data in the future, we will update this policy and notify customers as required by law.
5. Disclosure of Personal Information
We may disclose your information to:
- Service providers assisting with our operations (e.g. payment processors, IT providers, marketing partners)
- Legal or regulatory authorities if required by law
- Potential business partners or successors in the event of a business sale or merger (subject to confidentiality)
We take reasonable steps to ensure all third parties comply with the Australian Privacy Principles.
6. Data Storage and Security
We store information securely in digital systems protected by firewalls, encryption, and access controls. While we take reasonable measures to protect your data, no online transmission is completely secure, and we cannot guarantee absolute security.
7. Access and Correction
You may request access to or correction of the personal information we hold about you. Please contact us using the details below, and we’ll respond in line with the Privacy Act 1988 (Cth).
8. Direct Marketing
We may contact you with special offers, promotions, or updates about our services. You can opt out anytime by clicking “unsubscribe” in our emails or contacting us directly.
9. Cookies and Analytics
Our website may use cookies and third-party analytics tools to understand user behaviour and improve functionality. Cookies do not identify you personally but help us provide a better experience.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date listed at the top.
11. Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact: